Hiring an office cleaning service or a cleaning service for your home can be a terrific investment because it frees up valuable time. With office cleaners and home cleaners, communication is the key to having a good working relationship and ensuring you get service that meets or exceeds your expectations. Here are some things you can do to help ensure you are satisfied with the office or home cleaners you hire.
Communicate Clearly Prior to Their First Visit
When making arrangements with your office cleaning service, help them know what to expect. Will there be a receptionist or security guard they need to talk to? If you’re hiring a cleaning service for your home, let them know, for example, if someone works night shifts and should not be disturbed, or if your pet cat is afraid of strangers.
Discuss Special Requests Early On
Do you have a particular piece of furniture you want cleaned in a certain way (or left alone)? Say so up front so there are no misunderstandings. If you know you will want your company’s conference room cleaned extra thoroughly before a client meeting, discuss it in advance and find out if there will be extra charges for the service.
The More Clutter You Can Banish, the Quicker They Can Finish the Job
Home cleaning services deal with homes in just about every condition, from homes that are fairly clean to begin with, to those strewn with toys, to those that are very “lived in.” Making sure you and your kids get dirty clothes in the hampers and put away toys lets your cleaning crew get down to the business of serious cleaning quicker.
Provide Constructive Feedback When Necessary
Should you find, for example, that the fragrance in the bathroom cleaner your service uses aggravates your allergies, don’t be afraid to speak up. Chances are they have alternative products they can use. Or you could arrange to provide the exact product you need. If you don’t want the stacks of papers on your home desk to be disturbed, be sure to say so specifically.
Keep Your Service Informed of Relevant Changes in Circumstances
With businesses and homes, sometimes things change and you will need your cleaning service to make changes too. Are you expecting guests from out of town? Will the previously unoccupied offices soon be filled with new employees? Are you getting a puppy? Let your cleaning service know about these changes so that they can adjust accordingly.
Like with most business arrangements, communication with your cleaning service is the key to consistently getting the results you want. (Contact us here)